ConvergX.aiSurveys

ConvergX Products · Surveys

Hear what your people and customers really think.

Launch Employee NPS and customer NPS surveys in minutes, with ConvergX-designed question libraries and follow-up questions that adapt to every rating.

eNPSInternal · employees

Employee Net Promoter Score

Measure how likely your people are to recommend your company as a place to work, with a follow-up tailored to their rating and optional ConvergX engagement statements.

“On a scale of 1 to 10 (highest being 10), how likely are you to recommend [your company] as a place of work to friends and family?”

NPSExternal · customers

Net Promoter Score

Measure how likely your customers are to recommend your company, with a follow-up tailored to their rating and optional ConvergX customer-experience statements.

“On a scale of 1 to 10 (highest being 10), how likely are you to recommend [your company] to a friend or colleague?”

Smart follow-ups

Every rating triggers the right follow-up question for promoters, passives and detractors.

Verified respondents

Invitees confirm their email with a one-time code, so each person responds once.

Admins & facilitators

Invite facilitators to create surveys and invite people on your behalf.

Instant scoring

Live NPS score, rating distribution, statement averages and verbatim feedback.